June 27, 2017
June 27, 2017
  • Broadcaster Justin Webb hosts a series of one-on-one discussions with senior public sector leaders on the challenges and opportunities ahead for improving public services. The gathered audience will also have the opportunity to ask questions.

  • 09:50-10:20
    DATA: Promoting better use of data
    • Transforming the use of data for statistics and research
    • Working with central government, local authorities and charities in order to improve data capability
    • Upskilling the public sector workforce on their use of data
    • Promoting effective data sharing and better access across the sector
  • 11:00-11:30
    DIGITAL: Connecting public sector IT leaders
    • Understanding the roles of Chief Information Officers and other senior public sector IT practitioners, and how they can work together to improve outcomes nationwide
    • Developing collaborative digital leaders through skills training and professional networks
    • Promoting innovation and sharing solutions in order to create more efficient public services
  • 11:55-12:25
    PEOPLE: Discussing the opportunities and challenges ahead for the public sector workforce
    • A look at how government is shaping the future of the Civil Service workforce through the 2016-2020 plan
    • Attracting and retaining people of talent and experience from a range of sectors and all walks of life
    • Approaches to developing world class leaders who are inspiring, confident and engaging
  • 13:30-14:00
    LOCAL: Outlining priorities for supporting, promoting and improving local government
    • Exploring the financial challenges facing local government and helping shape the reform that will result in English councils retaining business rates from 2019
    • Supporting local authorities in providing quality local social care to adults of all ages
    • Helping councils meet housing demand as part of the collective national ambition to build one million new homes
    • Ensuring local government is represented in discussions around exiting the European Union
  • 14:30-15:00
    PARTNERSHIPS: Collaborating with businesses and universities to create smart cities
    • Fostering collaboration between sectors to strengthen the UK’s ability to turn excellent urban innovations into commercial reality
    • Providing world-class facilities and expertise to support the development of new products and services
    • Helping cities make the most effective use of their investments
June 27, 2017
June 27, 2017
June 27, 2017
  • 09:40-10:10
    Empowering Effective and Efficient Public Services through Migration
    • Understanding the benefits of Laserfiche integration and how it can help deliver public services more cost- effectively
    • Managing expectations with migration planning, including the extracting, importing and transferring methods
    • Exploring tips and tricks on how to migrate to a new EDRM system from structured and unstructured sources
  • 10:25-10:55
    Improving the economic performance of cities
    • Understanding and improving cities' economic performance
    • Exploring the role of the incoming directly elected mayors across England
    • Discussing the work of the ‘What Works Centre for Local Economic Growth’, which analyses policies most effective in supporting and increasing local economic growth
  • 11:10-11:40
    Transforming healthcare with the shift from physical to digital
    • A look at how Pitney Bowes are assisting UK Healthcare to transform inbound and outbound communications, with case studies from three NHS trusts
    • Exploring the automation of patient correspondence
    • Highlighting the simplification of the medical records digitisation process and track and trace solutions for NHS deliveries
  • 11:55-12:25
    Exemplary finance and procurement in the public sector
    • Discussing the challenges facing central and local government
    • How can the public sector can innovate in its procurement and payment processes?
    • Tips on getting internal users on board and improving supplier relationships
  • 13:50-14:20
    Telematics and the connected car
    • The importance of data in managing a fleet
    • Developing a culture where drivers support the use of telematics
    • Delivering return on investment
    • Combining multiple data sources to shape the future of mobility
  • 14:40-15:10
    Keeping up with the cloud: Managing and optimising as you scale
    • Looking at the issues every organisation runs into when scaling, best practices for how to combat them and how RIs help you save money and move faster
    • Understanding that with cloud maturity comes operational efficiency, and endless potential for innovation and business growth
    • Putting the right strategy in place to control the complexity of governing cloud infrastructure, implementing invaluable actionable insights visibility and accountability
    • Using the cloud to enable convenience and cost savings for the organisations that know how to take advantage of it
    • Considering that reserved Instances (RIs), especially, present a tremendous opportunity when scaling to save significantly on capacity, while acknowledging there are many things to consider to fully reap the benefits of AWS Reserved Instances
  • 15:30-15:50
    Transforming together: Leading for people and place
    • A look at the latest RSA research findings on how local public sector partnership leaders can achieve more significant innovations together
    • Exploring the need for systemic thinking, passion, courage, optimism and persistence
    • Overcoming potential challenges
    • Discussing how government departments and national bodies might encourage and enable more significant local partnership innovations
June 27, 2017
  • 09:55-10:25
    Finance & HR: Digital transformation with Workday
    • Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for companies of all sizes (from medium enterprises to Fortune 50 companies), educational institutions and government departments. Workday is now available on GCloud
    • Workday provides a single, cloud solution for finance and HR that significantly simplifies the journey to digital transformation by removing the complexity involved in integrating different HR, finance and analytics applications and creates a single source of the truth for finance and HR data in your organisation
    • Join this session to learn how Workday can help your organisation digitally transform, to see Workday in action via a live demonstration on a smartphone and understand why organisations in the private sector like Rolls Royce, AstraZeneca, Centrica, Diageo, Hiscox and Grant Thornton have all chosen Workday. Also hear why Workday’s first UK public sector client, HEFCE, have recently chosen Workday for finance and HR
  • 10:50-11:20
    How virtual agents can drive dramatic improvements in citizen experience

    A look at how virtual agents can help citizens get help in-the-moment, complete more through self-serve channels and become trusted team members who add value to their human counterparts, and let them concentrate on higher value tasks. In this session you will hear:

    • How you can avoid resourcing your contact centres for just your crunch peaks, and instead use new messaging technologies and cognitive agents to spread the load
    • How this helps citizens fit tasks in better around their busy lives
    • How public sector organisations can have a more continuous and transparent ongoing conversation with the people it is trying to help
  • 11:45-12:15
    Accelerating local economic growth through Internet of Things (IoT)
    • Maximising, supporting and amplifying the public sector’s capability to deliver tangible IoT solutions
    • Achievements to date in the collaborative IoTUK Programme, as part of the Government’s £40m investment to maximise the UK’s capabilities in IoT
    • Developing breakthroughs for the UK’s data sharing movement
  • 13:00-13:30
    Case study: Promoting growth and empowering communities through digital services
    • Discussing the achievements that have led to Wigan Council being named Digital Council of the Year by both Digital Leaders and LGC
    • Outlining Wigan's Digital Strategy 2015-2020, including aspirations for Greater Manchester to be a world top 20 super connected city region
    • Exploiting new digital investment opportunities in the public and private sector to support the delivery of local ambitions
  • 13:50-14:20
    Lessons from 15 years of public sector cloud

    UKFast Managing Director Jonathan Bowers interviews UKFast Head of Public Sector Martin Knapp and Director of Public Sector Technology Steve Jewell to uncover the lessons learned from 15 years providing cloud to public sector organisations. Founders of public sector cloud specialist Secure IA, which was recently acquired by British hosting provider UKFast, Martin and Steve will explain their role in supporting the delivery of a truly digital public sector and how departments can avoid the most common mistakes in launching IT projects of any size.

    • Maximising connectivity for public services
    • AI and IoT in the public sector
    • Consolidating workflows and applications into one location for improved efficiency
  • 14:40-15:10
    Case study: A vision for how digital technology can transform practice in the public sector
    • Exploring the collaborative working between Royal Borough of Kensington and Chelsea, the London Borough of Hammersmith and Fulham, and Westminster City Councils with a supplier on an ambitious programme to re-design the way technology can better support Children’s Services
    • Placing families and young people at the centre of their case or “story” and building a network of people, carers, caseworkers and service providers around them
    • Providing access to user-centred, digitally-enabled products and services
June 27, 2017
June 27, 2017
June 27, 2017
  • 10:25-10:45
    Welcome to CCS – We’re here to help

    Over the last 12 months, we’ve been working hard to deliver great customer service and outstanding commercial value to our customers. We’ve made significant changes and improvements to ensure we can meet the needs of the whole of the public sector.

    • A look at how a dedicated team is working with customers across all areas of the public sector
    • Taking a renewed focus on how CCS develops new products that meet the needs of all sectors
    • Exploring new initiatives to improve our services:
      • Online tools to make it easier for you to work with us
      • Ways to enable you to use your social value criteria in your procurement activities
      • Developing new frameworks to meet specific public sector needs
      • Collaborating more widely with procurement partners
  • 11:00-11:25
    Transforming public procurement with a click

    In this session Matt will outline the vision for the Crown Marketplace programme and how it is set to revolutionise procurement for the public sector, with a seamless experience similar to using a major online retailer:

    • Using the latest 'smart basket' technology
    • Exploring how the programme will benefit SMEs
    • Matching buyers with sellers to give customers the very best value for money
    • A look at online payment integration
  • 11:40-12:00
    Creating robust, market-driven strategies for the future

    A successful category strategy will ensure your procurement outputs help you achieve your commercial objectives, whilst also meeting your broader organisational objectives. In this session, Sam will share with you insights on how we develop robust, market-driven strategies:

    • Promoting collaboration with internal and external stakeholders
    • Sharing best practice advice on effectively engaging with the supply market
    • Approaches to gathering market intelligence
    • Working with and challenging the market to benefit customers
  • 13:30-14:00
    Using Social Value criteria to run and evaluate your procurement

    In this session David will discuss how social value has changed the landscape for designing procurements:

    • Exploring how to reduce the complexity of evaluation
    • A look at the work that CCS is undertaking to make current and future frameworks compliant with social value policy and objectives
    • Sharing your experiences of how you have brought social value into your procurements
  • 14:20-14:40
    Simplifying the market for public sector buyers

    In this session Nick will discuss how to go about choosing a sourcing route to meet your specific buying needs:

    • Understanding and navigating the often complex framework landscape
    • Looking at how we are collaborating with procurement partners to develop shared procurement strategies, reduce duplication and maximise resource efficiency
    • Bring your real life issues to the session and get live solutions to your sourcing challenges
June 27, 2017
  • 10:00-10:20
    How we’re making GOV.UK work harder for users – our roadmap for 2017/18

    GOV.UK is GDS’s most mature digital product. We launched in beta at the beginning of 2012. By May 2013, all government departments had migrated to GOV.UK. This means we’ve been the central publishing platform for all of government for nearly 4 years.

    In that time, we’ve learned a lot about how government publishing works. We’ve worked closely with departments. And, we’ve now got the vast majority of government’s content on to GOV.UK.

    Hear how we’re achieving our next goal – to make the single domain work harder for users.

  • 10:30-10:50
    GOV.UK Notify Demo

    GOV.UK Notify is open for use and available to all of central government. Join us for a demo of how to create an account, start sending test messages and to learn what the service could do for you.

  • 11:00-11:20
    GOV.UK Verify – what we’ve learnt and how you can get involved

    Hear about the expansion of GOV.UK Verify to services that need less proof of identity - and what this means for the wider public sector.

    Find out what has been achieved with GOV.UK Verify to date and how we plan to take its capabilities even further, making government services ever easier to access and use.

  • 11:30-11:50

    Accessibility means making things open to everyone. It means ensuring that there are no barriers that might prevent someone from using something.

    So what does this mean for the people building and operating our public services?

    Join our session to find out what accessibility is, why it matters and what it means for you.

  • 12:00-12:20
    The Digital Marketplace: making public sector procurement better

    The Digital Marketplace makes it quick and easy for the Public Sector to buy what it needs to deliver great digital services. Come and hear how the Digital Marketplace makes buying easier.

  • 13:00-13:20
    Tools and communities – the resources we’re using to help build service design capability in government

    Most of Government is involved in designing, building and running public services. That means most of government is involved in service design, most of the time. But how much do you know about the support that you can get from GDS to design great services?

    Come to this talk to find out about the range of tools, guidance, advice and data GDS offers to help departments design better services, and learn about our plans for the future.

  • 13:30-13:50
    Data Infrastructure – how to access government data and integrate it into your services

    Data Infrastructure is a suite of products that make it easy to find, access and use high quality government data. Join us to find out about the hassle-free ways you can access and integrate this data into your services.

  • 14:00-14:20
    How we’re developing digital, data and technology careers in government

    From consistent career pathways across government, to better recruitment practices and emerging talent programmes, as well as a learning and development offer which can respond to modern challenges, hear how we’re building an integrated offer to position the Civil Service as 'the destination of choice' for digital, data and technology professionals.

  • 14:30-14:50
    How we’re using data science to make better decisions

    Data science is the meeting of programming, statistics and subject expertise. It has huge potential to transform the way government works by helping us to interpret large data sets. Come along to find out how we’ve been using data science to make better decisions and improve government services.

  • 15:00-15:20
    Why we should love Open Standards

    Open Standards save us money and time. They reduce complexity for citizens, and create opportunities for SMEs. Find out why we love them - and how you can get involved.

    You will learn about how they contribute to efficient, open ways of working so you can harness their technology to design and improve public service information and transactions.

June 27, 2017

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