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June 28, 2016
June 28, 2016
  • Public service transformation

    The Public Service Transformation Hub brings together representatives from central and local government, local agencies, communities, voluntary and private sectors that will showcase delivery models being developed and implemented, around the Enablers of Devolution and Reform:

    1. Collaboration: Collaborative leadership; Investing and commissioning; Working with the VCS and private sector
    2. People: Service design; Behavioural insight; Engaging communities
    3. Place: System approaches; Scaling; Devolution
    4. Data and evidence: Unlocking data; Cost benefit analysis; Evaluation
    5. Delivery: Planning; Delivery; Workforce

    Local Enterprise Partnerships work in partnership with local authorities and businesses to drive local growth and respond to the needs of local business and local people.

    Find out more at one of the series of presentations featured in this programme and by visiting the Public Service Transformation Hub. 

  • 10:15 - 10:35
    Improving the public sector response to crisis for people with mental health problems in Surrey

    Working together in surrey

    In 2014, partners in Surrey were successful in securing £1.5 million to  improve the access to and quality of mental health crisis care services for
    the county. Over the past two years, innovative new ways of helping people  in crisis have been designed with a view to moving towards a sustainable
    solution for crisis care services. Come and learn about the nationally recognised Safe Haven programme and plans for a Single Point of Access for crisis care.

    Speaker: Andy Erskine, Director of Mental Health, Surrey and Borders Partnership NHS Foundation Trust

  • 10:45 - 11:05
    When a workshop works – a practical example of overcoming cultural barriers to information sharing

    Centre for Excellence in info

    Poor information sharing between multi-agency partnerships has been identified as a compounding factor that can lead to the serious harm, abuse or death of a child. Serious Case Reviews (SCR’s), policy and documentation state that there is a clear need for effective multi-agency working and information sharing in order to secure improved safeguarding outcomes. But what do we mean by this and how do we get there?

    This presentation will give a brief overview of a number of workshops the Centre of Excellence for Information Sharing ran earlier this year in order to understand more about  the key barriers that prevent successful information sharing challenges around vulnerable children  and families. This programme builds upon the Centre’s work on information sharing within Multi-Agency Sharing and Safeguarding Hubs (MASHs).

    Speakers:

    Damion Nickerson, Engagement Manager, Centre of Excellence for Information Sharing

    Emma Hart, Engagement Manager, Centre of Excellence for Information Sharing

  • 11:05 - 11:25
    Design in the public sector

    Design Council

    The Design Council 'Design in the Public Sector' programme, sponsored by the Local Government Association, enables officers involved in commissioning services to review, design and develop  cost-effective, user-led  solutions to specific service challenges,  particularly  in the face of  changing demand and increased austerity.  Stephen Miller of the Design Council will present the findings from the most recent evaluation of the programme and will set out what this means for people, service providers and collaborative  service design and delivery.

    Speaker: Stephen Miller, Research & Evaluation Manager, Design Council

  • 13:40 - 14:00
    Complex Dependency: Developing a sub-regional approach

    Complex dependacy Programme

    In December 2014, Cheshire West and Chester, Warrington, Halton and Cheshire East Council’s secured £5m from the Transformation Fund to establish a ground  breaking sub-regional, multi-agency  approach to tackling issues of complex dependency for children,  families and vulnerable adults.  To achieve this, the Complex Dependency Model has focused on 5 key themes - integrated front door; locality case management; joint commissioning; benefits realisation and performance management; workforce development, communications and engagement.  Find out how the model has been developed, the significant progress made to date, the challenges that remain and how partners are planning for the sustainability of the model in the future.

    Speaker: Alison Stathers-Tracey, Director, Complex Dependency Programme

  • 14:10 - 14:30
    Creativity and connectivity

    131231 new LEP logo high res 2

    Stoke-on-Trent and Staffordshire is capitalising on its superb location as the pivotal point at the heart of the country linking the Midlands Engine with the Northern Powerhouse.  Find out how we are creating innovative partnerships to boost jobs, skills and growth through exciting initiatives including the Northern  Gateway Development Zone and our unique Ceramic Valley Enterprise Zone.

    Speaker:  David Frost CBE, Chairman of Stoke-on-Trent and Staffordshire Local Enterprise Partnership

  • 14:30 - 14:50
    Innovation leading to resilience: The Me and My Learning story

    Melton Council

    Me and My Learning is an innovative approach that brings partner organisations together under a single delivery “umbrella”.  It transforms the way in which services are provided, particularly to people who face multiple barriers.  Using a detailed assessment of needs and an agreed individual journey it provides holistic and co-ordinated support to enable individuals to become more independent and, wherever possible, move into sustainable employment. Find out why this simple approach is so effective.

    Speaker: Aysha Rahman, Business Partner Me and My Learning

  • 15:50 - 16:10
    The value of collaboration: Essex leaders creating a better future together

    Essex_Partnership_logo_L

    Essex leaders are working together in a newly formed partnership to develop a whole systems approach. Their behaviours and commitment will empower communities to help themselves; identify ways of integrating public services and enable shared data to be used effectively.  In this session: hear Richard Puleston talk about the possibilities of collaborative working in Essex and how it aims to impact demand on public services.

    Speaker: Richard Puleston, Director for Strategy & Communications, Essex County Council

June 28, 2016
  • 10:30 - 10:45
    Crown Commercial Service Pillar Lead Welcome

    The key opportunities from CCS Corporate Solutions pillar:

    • Learn more about our travel, fleet, office supplies, information content management, communications and financial services.
    • Learn how your organisation can meet the demands of budget constraints with group buying options through CCS.
    • Come and see our team for guidance and support in delivering your organisation’s corporate solutions requirements.
  • 11:00 - 11:30
    A new model of local government finance: Introduction to the UK Municipal Bonds Agency
    • Understand how the agency works, from investing in bonds to taking out loans
    • Reducing exposure to shifting government lending policies through increased competition and diversity of lending sources
    • Learn about the financial benefits to local authorities: Helping authorities to invest in services
    • Hear more about the success of municipal bond schemes abroad: Sweden, Finland, New Zealand
  • 12:30 - 13:00
    The secret journey of data, what data gets up to when you’re not looking…
    • Quentyn will explore the journey information takes through a central
      government department and the potential risks and challenges this creates
    • He’ll talk through a real life example of how he recommends information should
      be managed and the security benefits of doing so
  • 13:25 - 13:55
    Local government best practice: Business transformation
    • Learn from Haringey’s Award winning and innovative strategy to business transformation
    • Hear about their two major programmes: The ‘outstanding for all’ school improvement programme based on external expert recommendations and a corporate delivery unit to drive change from the top
    • Understand what small, effective teams can achieve for local authority performance .
    • The results are clear: All secondary schools good or outstanding; the planning service has been transformed from worst in the country to a leader; resident satisfaction has increased, and recycling rates have surged.
  • 14:15 - 14:45
    The secret journey of data, what data gets up to when you’re not looking…
    • Quentyn will explore the journey information takes through a central
      government department and the potential risks and challenges this creates
    • He’ll talk through a real life example of how he recommends information should
      be managed and the security benefits of doing so
  • 15:10 - 15:40
    Skills development: Providing excellent customer service in local government
    • Hear more on Spelthorne's programme to meet customer expectations for online access and improve service delivery
    • Understand the skills required to improve your overall customer experience rating
    • Learn about the Advantage Digital App that allows residents to access Council services whilst on the move
    • Understand the cost / benefit analysis: Designed and implemented in less than five months and achieving nearly £45,000 in annual savings
June 28, 2016
  • 10:30 - 10:45
    Crown Commercial Service Pillar Lead Welcome

    The best procurement deals across permanent and temporary staff, outsourced services and advisory services.

    • Supporting your workforce needs in areas such as health, learning and development and translation services.
    • The only compliant solution for all your agency staffing needs.
  • 11:00 -11:30
    Build it and they will come? How to get learners to engage with learning

    It's fine investing in an online training platform and lots of content, but if learners do not engage then the investment is wasted and the opportunity is lost.

    At the OU, we continue to take on the challenge of engaging learners.  We combine new technology and methods with some good old fashioned approaches to get learners engaged, not just once but coming back on a regular basis.

    We’ll show that learning can be fun and that how one minute really can change your life!

    We will look at the different ways in which to engage learners on an ongoing basis:

    • Storytelling and dramatisation of learning.
    • Badging and certification to encourage retention and show achievement.
    • Free taster material to encourage inquisitiveness
    • Using analytics to keep learners on a successful progress path.
  • 12:30 - 13:00
    National Audit Office: Finding value for money across the workforce
    • Engaging with the NAO research on consultant and temporary staff
    • Understanding how the short-term costs of workforce can be reduced
    • Applying principles of value for money to temporary staff
  • 13:15 - 13:45
    Skills development: Harnessing talent through shared service partnerships
    • Learn about skills development from the UK largest shared service partnership between East Sussex, Surrey and Brighton and Hove Councils
    • Discover how a collaborative relationship between Councils, with senior managers and operational managers working closely together can ensure successful and valued service to customers.
    • Applying the ‘EPIC’ principles across shared services: Having Expertise, having Passion in what we do, looking for new ways of doing things through Innovation, and putting the Customer at the heart of everything that we do.
June 28, 2016
  • 10:30 -10:45
    Crown Commercial Service Pillar Lead Welcome

    Hear from our ‘Best in Class’ Technology pillar:

    • Procurement deals across cloud and digital, network services, software and technology products and services.
    • Our extensive range of suppliers from small regional businesses to national organisations.
    • How we can help you increase savings whilst meeting the technological demands on your organisation.
  • 11:00 - 11:30
    Creating a digital standard for local government

    Learn about the new standard that proposes a common approach to deliver user-centred, cost effective and excellent digital services across all local government.

    • Come for advice on building ‘agile, iterative and user-centred’ local digital services
    • Understand more about the opportunities for reuse of patterns, data and source code
    • Discover the possibilities for peer support from counterparts in other councils
  • 11:50 - 12:20
    Driving value from data sharing in Essex
    • Opportunities to use Data Sharing Platforms and Predictive Risk Modelling
    • Enabling public sector parties to plan services together
    • Switching to a data driven 'outcome' approach to service delivery
  • 12:45 - 13:15
    See storage differently with Tintri

    If your business depends on virtualized servers, databases and desktops, you need storage that guarantees the performance of those applications. Tintri VM-aware storage (VAS) is built explicitly for virtualization and cloud.

    Tintri offers both all-flash and hybrid-flash storage platforms—but the difference lies in the software. Tintri’s operating system treats your virtual machines as the unit of management. That means you will never deal with LUNs, volumes or other remnants of outdated storage. Instead, all analytics and actions work at the VM-level to keep storage simple.

    Run multiple, concurrent hypervisors on a single storage platform to save cost; Set quality of service thresholds for critical VMs; And scale-out from terabytes to petabytes with less than one employee.

    • Learn how Tintri is simplifying storage for virtualisation and cloud environments
    • Understand exactly how applications interact with storage
    • Identify latency bottlenecks in the IO chain between host and storage
    • Understand how per-VM QoS can be applied to guarantee application performance
  • 13:45 - 14:15
    GOV.UK Verify: Lessons from creating a market for identity services

    GOV.UK Verify is the new way to prove who you are when using digital government services, and is at the forefront of innovation in and outside government. It’s building a global market for identity services where there are clear rules of the game, a demand for services meeting those rules, and a clear incentive for the market to invest to build new solutions. With hundreds of thousands of users and hundreds of millions of pounds saved, Janet Hughes shares lessons from working with competing suppliers to make GOV.UK Verify simple, safe, and fast for everyone.

  • 14:45 - 15:15
    Developing crisis communication strategies through the digital transformation
    • Understanding how to deal with accelerated news cycles through social media
    • Differentiating a problem from a crisis: Proportional responses
    • Framing the right message and the ‘risk’ of social media as a communications platform
June 28, 2016
June 28, 2016
  • 10:50 - 11:00
    Welcome Address from the Commercial Delivery Director

    Welcome Address from our Commercial Delivery Director

    • Why commercial delivery at the Crown Commercial Service is focused on four “pillars”
    • What are the “pillars’ and how do your organisation’s procurement needs fit in?
    • CCS procurement success, modernising, making savings and supplier engagement.
  • 11:00 - 11:15
    CCS Technology Team led by Rob Nixon

    Hear from our ‘Best in Class’ Technology pillar:

    • Our extensive range of suppliers from small regional businesses to national organisations
    • Procurement deals across cloud and digital, software licencing, technology products
    • How can we help you increase savings whilst meeting the technological demands on your organisation
  • 11:20 - 11:35
    CCS Corporate Solutions Team led by David Skinner

    The key opportunities from CCS Corporate Solutions pillar:

    • Learn more about our travel, fleet, office supplies, information content management, communications and financial services
    • Learn how your organisation can meet the demands of budget constraints with group buying options through CCS
    • Come and see our team for guidance and support in delivering your organisation’s corporate solutions requirements
  • 11:40 - 11:55
    CCS Buildings Team led by Steve Parr

    An overview of the CCS Buildings pillar, including:

    • Identify saving opportunities and maximise your buying power
    • The biggest supplier of energy solutions to the public sector
    • Facilities management, maintenance and repair as well as utilities and fuel
  • 12:00 - 12:15
    CCS People Team lead by Laurence Moran

    The best procurement deals across permanent and temporary staff, outsourced services and advisory services.

    • Supporting your workforce needs in areas such as health, learning and development and translation services
    • The only compliant solution for all your agency staffing needs
  • 13:30 - 13:50
    How to do business with SMEs: What works and what doesn’t
    • What do small businesses tell us they are looking for in public sector contracting?
    • What are we doing to engage more small businesses?
    • What should you be doing in your organisation?
  • 13:55 - 14:15
    How the Commissioning Academy is supporting service transformation across the public sector
    • The power of effective commissioning and a focus on outcomes
    • Systems leadership, market stewardship and collaborative working, including co-production with communities
    • How a Commissioning Academy can help you to deliver system-level change with your partners
  • 14:20 - 14:35
    CCS Technology Team led by Rob Nixon

    Hear from our ‘Best in Class’ Technology pillar:

    • Our extensive range of suppliers from small regional businesses to national organisations
    • Procurement deals across cloud and digital, software licencing, technology products
    • How can we help you increase savings whilst meeting the technological demands on your organisation
  • 14:40 - 14:55
    CCS Corporate Solutions Team led by David Skinner

    The key opportunities from CCS Corporate Solutions pillar:

    • Learn more about our travel, fleet, office supplies, information content management, communications and financial services
    • Learn how your organisation can meet the demands of budget constraints with group buying options through CCS
    • Come and see our team for guidance and support in delivering your organisation’s corporate solutions requirements
  • 15:00 - 15:15
    CCS Buildings Team led by Steve Parr

    An overview of the CCS Buildings pillar, including:

    • Identify saving opportunities and maximise your buying power
    • The biggest supplier of energy solutions to the public sector
    • Facilities management, maintenance and repair as well as utilities and fuel
  • 15:20 - 15:35
    CCS People Team led by Laurence Moran

    The best procurement deals across permanent and temporary staff, outsourced services and advisory services.

    • Supporting your workforce needs in areas such as health, learning and development and translation services
    • The only compliant solution for all your agency staffing needs
June 28, 2016
  • 10:30 - 10:50
    Digital Marketplace

    The Digital Marketplace and the frameworks that sit within it have been designed to challenge traditional ways of buying digital and technology. By taking a usercentric approach to public sector procurement, we can radically improve the process of commissioning digital services for both buyers and suppliers. With the Digital Outcomes and Specialists framework, we established a multidisciplinary team from the outset, working in an agile way with a relentless focus on meeting users’ needs. In this session we’ll share how to commission digital teams and specialists from the Digital Marketplace, and how public sector buyers are currently using this framework and other frameworks to deliver and support successful digital services.

  • 11:10 - 11:30
    Accessibility: Making services accessible by design

    A service should be useable by anyone who needs it. Making services accessible to everyone is just good service design. To help scale service design in government, we are working with teams to make real examples of what good, accessible services look like. These examples or ‘design patterns' can then be quickly copied and improved upon by other teams to make their services useable by everyone who needs them.

     

  • 12:10 - 12:30
    GOV.UK Pay

    GOV.UK Pay is the new simple, secure way to pay for government services online. It will make it easier and more efficient for government to process payments, saving time and effort for service teams across government. It will stimulate competition and innovation in payment services.

     

  • 13:00 - 13:20
    GOV.UK Notify

    Government receives millions of calls every year from people anxious to find out the progress of their application or if we received their payment. People have to spend time on hold, which wastes their time, as well as costing government a lot of money to run the call centres. GOV.UK Notify will make it easier to keep people updated, by helping service teams across government to send text messages, emails or letters to their users.

     

  • 14:00 - 14:20
    Data

    Data is an essential part of successful government transformation: it is what good policies and services are built upon. Managed and used in the right way, government data can help us:

    • Improve services so they are quicker and easier to use
    • Remove waste and inefficiency, and fight fraud
    • Identify and protect vulnerable people

    We are making great progress and the UK is one of the most open countries in the world. But there is always more to be done and we will keep working with civil society to bring about the progress we need.

  • 15:00 - 15:20
    Verify Local

    With hundreds of thousands of people already using GOV.UK Verify to safely and securely prove who they are online, we take a look beyond central government. Join GOV.UK Verify’s resident economist Michael Clark as he talks about exploring citizen identity needs for local authority services.

     

June 28, 2015
June 28, 2016
  • 10:00 - 11:00
    Maximising operational efficiency across your whole estate through connected lighting systems

    Session led by Philips UK

    Lighting across the whole public estate represents a significant expense for local authorities, with street lighting alone accounting for 30% of their energy bill. The energy and cost saving potential of installing LED street lights has already been proven in many cities, achieving typical energy savings of 50-70% and increasing to up to 80% when coupled with smart controls.

    Learn how connected lighting systems are transforming the way local authorities can easily manage lighting across their whole estate:

    • Remotely control the street lighting asset to dynamically adjust lighting depending on needs (high/low traffic, emergency response, public event, etc.)
    • Integrate lighting into a local authority’s asset management platform for a 360 view
    • Streamline maintenance and operational costs across the whole estate
    • Achieve sustainability targets with future-proof systems
    • With real-life examples of UK projects
  • 11:30 - 12:30
    How to implement a successful and long standing Salary Saving Car Scheme

    With more than 260 live Salary Saving Car Schemes that reach more than 650,000 employees across the UK; this session will share best practice scheme implementation and example case studies that demonstrate how successful a Car Benefit Scheme can be.

    This session will cover the following areas:

    1. Frameworks – compliant procurement
    2. Implementation - structure long standing success and results for both employer and employees.
    3. Delivering results – case study material on Local Authority, NHS, Ambulance and Third Sector
    4. Process – the fundamentals & hot spots
    5. Customer service levels - what employees expect with case study material
    6. How to review a scheme and benefit from the insights obtained to ensure maximum engagement.
  • 13:00 - 13:30
    How do you manage gas work?

    An overview of how to manage your gas work and a demonstration on how we can help you prevent gas related incidents that could cause potential business and personal risk.

    • Contractor selection and evaluation - Are you taking the correct actions when selecting contractors who may affect gas safety directly or indirectly?
    • Supervision and quality control - Are you taking full responsibility for managing within these areas and any follow-up safety or competence issues?
    • Building and housing - Are you managing the refurbishment of properties and retro fits correctly ensuring all work is being undertaken in accordance with the appropriate legislation and standards?
    • Work records - Are suitable work recording systems available for all types of gas work and associated tasks that they may have an impact upon?
  • 14:30 - 15:00
    How can the use of cloud improve culture and collaboration to support digital transformation?
    • This session answers this question based on real-world experience of successfully delivering cloud-based public sector projects
    • What is DevOps/WebOps?  How can embracing cloud change your whole service organisation?
    • You do not need to be a technologist to attend this session. This is about mindset and enabling the right people, skills and technology
  • 15:30 - 16:00
    How delivering services with the user at the heart is enabling digital channel shift and departmental collaboration
    • Pulling customers through digital channels
    • Placing customer at heart and improving customer experience
    • Embedding a digital agile approach across an organisation
    • Sharing our experience with other government departments
June 28, 2016
  • 10:00 - 11:00
    Managing information and records against a background of change: A DRO perspective

    An ongoing case study of the management of records within the Department of Health.

    This seminar will reflect on a significant project to handle the legacy records following significant structural changes to the NHS:

    • Focusing on central government initiatives and how this has influenced the approach taken to dealing with records and information within the Department of Health.
    • How customised off-site records management with a dedicated service team, delivered efficiencies and cost savings.
    • The effect of consolidating archives into a single supplier to standardise processes and gain economies of scale.
    • Using the CCS RM1689 framework to gain cost savings from the beneficial pricing.

    Attendees will learn how to:

    • Increase effectiveness and reduce the cost of your records management programme
    • Manage and reduce risks that may affect your information
    • Save money from standardisation and consolidating suppliers
  • 11:30 - 12:30
    Meeting the digital challenge in a data driven public sector

    From Central Government to Local Authorities to the NHS, more and more public sector organisations are trying to bring together multiple data sets, governed in different ways, with different data models.

    MarkLogic delivers a powerful Enterprise NoSQL database that consolidates data silos, streamlines operations and increases business agility. With integrated search, and government grade security and ACId compliance built into the core of the product. Mark Logic is the only Enterprise NoSQL database and you can find us under the G-Cloud framework. Learn how our customers have driven change

    Learning Outcomes

    • Make all your data provide valuable, searchable, actionable information
    • NoSQL is an alternative from relational technology. Moving from relational doesn't mean you have to compromise on all the enterprise features you've relied upon in the past, or attempt to have them built for you
  • 13:00 - 13:30
    The future of commissioning and public service transformation
    • Hear the plans for the Public Service Transformation Academy, the social enterprise which has been awarded the Cabinet Office Commissioning Academy concession
    • What skills will we need for service transformation?
    • How will they be built and shared?
    • How are we learning from the past?

    See here for more information on the Commissioning Academy: https://www.gov.uk/government/news/cabinet-office-commissioning-academy-relaunched-by-social-enterprise

  • 14:00 - 14:30
    2017 – An open market in water, it’s opportunities and challenges

    An understanding of how the new market in water will work and what customers need to do to get ready:

    • Gain an overview of the new market
    • Find out more on the current timescales for implementation
    • Understand the size of the market including margins
    • Discover the opportunities for customers and suppliers
    • Learn about the challenges for customers and suppliers
  • 14:45 - 15:15
    Thorn Lighting & Zumtobel

    For more than 50 years, Zumtobel has been developing innovative, custom lighting solutions that meet extremely exacting requirements in terms of ergonomics, economic efficiency and environmental compatibility and also deliver aesthetic added value.

    As an innovation leader, Zumtobel supplies an extensive range of premium luminaires and lighting control systems for various professional building lighting application areas:

    • Offices and Communication
    • Education and Science
    • Presentation and Retail
    • Hotel and Wellness
    • Art and Culture
    • Health and Care
    • Industry and Engineering
    • Façades and architecture

    Thorn Lighting in the UK is a brand of ZG Lighting (UK) Limited. Thorn is globally trusted supplier of outdoor and indoor luminaires with integrated controls. Their mission is to make great lighting easy for you. Their high performance lighting solutions can be found in many different applications such as sport, road, tunnel, cityscape, office, education or industry.

  • 15:35 - 16:05
    Case Study: Nottingham City Council – A transformation approach to energy supply

    The PSS 2016 Excellence in Innovation Seminar

    • Take inspiration the first Local Authority owned energy provider service
    • Realising end-user needs: The customer first means more than a competitive tariff
    • Moving away from ‘The big 6’, what is different about not-for-profit energy
    • Understanding public sector energy management: Tips from Robin Hood Energy

     

June 28, 2016
  • 10:00 - 11:00
    How public service organisations can keep up with the growing demand for mobility

    In this session, VMware Airwatch will explore examples of government use cases that highlight the challenges and successes of public sector mobility. We will discuss how IT-departments of security-centric organisations can meet the growing demand for mobility while still maintaining control.

    Seminar Outline:

    • How can security-centric organisations meet the growing demand for mobility?
    •  How will IT maintain control and protect sensitive data?
    • VMware Airwatch will present examples of government use cases that highlight the challenges and successes of public sector mobility
  • 11:30 - 12:30
    Transforming the Public Sector with spatial data

    Ordnance Survey is the trusted geospatial data supplier for Government. Their data is at the heart of policy making and public service delivery, and allows for better exchange of data between citizens and government.

    • Easy access to reliable data
    • Delivering Efficiencies for the nation
    • Enabling public sector analytics

    Learn how OS data offers a solid foundation on which service and organisational transformation can be built.

    • Ordnance Survey data is increasingly being used to underpin third party datasets and power front line service delivery and it can do much much more.
    • The analytical capability of our data is second to none – and as a result we’ve seen innovative, exciting examples of public sector applications in recent years.
    • Getting access to our geospatial data has never been easier. Through the Public Sector Mapping Agreements and Open Data, you can use our geospatial data and access our expertise with no hidden charges for non-commercial work.
  • 13:00 - 13:30
    The role of telematics in the age of the ‘Connected Car’

    Session Overview

    • A brief history of telematics market in the leasing sector
    • Growing functionality but fundamental obstacles
    • Smartphone revolution
    • Benefits & testimonials; telematics coming of age
    • Manufacturer involvement & proliferation of big data
    • Multiple data feeds
    • Aggregated solutions

    Learning Objectives

    • Best practice approach to telematics
    • The challenges fleets face when introducing the technology and how to overcome them
    • The future role of manufacturers providing data
  • 14:00 - 14:30
    Business rates retention: Opportunities and impact
    • 100% business rates retention: what you need to know
    • Business rates volatility: Assessing and managing risk
    • Design and implementation of the system: How should it work ?
    • Reforming business rates appeals: How the 'Check Challenge Appeal' system leaves a streamlined and more cost efficient appeals system
  • 14:45 - 15:30
    A taste of speaking with impact in the public sector

    “The ability to make a lasting impact when you speak is an invaluable tool for any public sector professional.

    However, to many individuals the prospect of speaking in public can be a daunting experience.

    Join communication skills consultant Sandra Miller, for this unique taster session of Understanding ModernGov’s most popular training course - Speaking with Impact.

    An interactive training course which has developed the communication skills of over 1000 public sector professionals, you will leave this seminar with a unique insight in how to perfect your communication skills, and ensure a lasting impact in every situation.”

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