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Cabinet Office sets out Government Transformation Strategy


The Cabinet Office has published the Government Transformation Strategy, laying out government plans harness digital technologies to transform “citizen-facing services” and governmental departments. The minister for the Cabinet Office Ben Gummer launched the eagerly anticipated strategy today at the annual Reform conference, stating that the “heart of transformation” was through digital in changing the way government works.

Gummer called for greater collaboration across departments stating very much it would be “whole-government transformation.” Increasingly it said this was needed in light of the Brexit vote. “Increasingly, government departments will need to collaborate across traditional organisational boundaries. The vote to leave the European Union has heightened the need to be responsive and to be able to adapt to a changing environment”.

Gummer announced that there were four main aims for the Transformation Strategy; to deliver a “more coherent experience” from public services; “make better use of data” for policymaking; to ensure equality around the civil service and to drive further efficiencies.

Among the list of services the new strategy will transform, include: HMRC’s making tax digital programme; applying for passports online; checking your state pension online; applying to live and work in the UK digitally and the new NHS.UK website.

The transformation of public services dominates the agenda at the Public Sector Show in June. The areas of workforce, digital and corporate resources will be explored by speakers including UK Civil Service Chief People Officer Rupert McNeil, Government Digital Service head Kevin Cunnington and National Audit Office Comptroller Amyas Morse.

Registration is now open – join more than 2,000 public sector professionals to hear key policy updates, learn from best practice case studies and identify new solutions for smarter and more efficient public services.

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